Hi!
I'm Penni Johnson, a Washington State native, born in Seattle, raised and currently residing in the northern 'burbs.
I have over 15 years experience working with technical documentation from admin guides to web content to training materials, and all types of docs in-between. The work I do can fall under many job descriptions, such as information architect, content strategist, content manager, technical editor, technical writer, indexer, etc.
My favorite thing to do is to take a big set of content that's a mess, dig through it all, analyze it, organize it, and find the holes in the content. Sounds like fun, right? ; )
I never stop thinking about the end-users and how they'll be interacting with the content - can they quickly find the content when they need it? Can they understand the topic and is it useful? Is it easy to find other related content?
I have a casual and flexible work style, and am very much a team player. I'm technical yet I've always been a people-person, a rare combo in the tech world, yet a unique quality that sets me apart from others.
People often ask me how I got in to working with technical docs. When I was at the UW, I was working on a double-degree in engineering and psych. As part of the engineering degree, I was required to take a tech writing course. The concepts taught in that course made total sense to me, and I found myself gravitating more and more towards the area of human factors and usability, the cross-roads where engineering and psych overlap. Lucky me that I happen to live in this great state for technology and have found an awesome career that I get to utilize these skills!
Also, I was one of the key leaders of WA-CARE, a grassroots group that worked to change Washington State laws to allow Washington State adoptees to get access to their original birth certificates. I'm proud to say the majority of WA State adoptees can now get their original birth certificates as of July 1, 2014!
I'm Penni Johnson, a Washington State native, born in Seattle, raised and currently residing in the northern 'burbs.
I have over 15 years experience working with technical documentation from admin guides to web content to training materials, and all types of docs in-between. The work I do can fall under many job descriptions, such as information architect, content strategist, content manager, technical editor, technical writer, indexer, etc.
My favorite thing to do is to take a big set of content that's a mess, dig through it all, analyze it, organize it, and find the holes in the content. Sounds like fun, right? ; )
I never stop thinking about the end-users and how they'll be interacting with the content - can they quickly find the content when they need it? Can they understand the topic and is it useful? Is it easy to find other related content?
I have a casual and flexible work style, and am very much a team player. I'm technical yet I've always been a people-person, a rare combo in the tech world, yet a unique quality that sets me apart from others.
People often ask me how I got in to working with technical docs. When I was at the UW, I was working on a double-degree in engineering and psych. As part of the engineering degree, I was required to take a tech writing course. The concepts taught in that course made total sense to me, and I found myself gravitating more and more towards the area of human factors and usability, the cross-roads where engineering and psych overlap. Lucky me that I happen to live in this great state for technology and have found an awesome career that I get to utilize these skills!
Also, I was one of the key leaders of WA-CARE, a grassroots group that worked to change Washington State laws to allow Washington State adoptees to get access to their original birth certificates. I'm proud to say the majority of WA State adoptees can now get their original birth certificates as of July 1, 2014!